Gongs & gong stands
General Product Safety Regulation (GPSR)
These product safety notes are intended to support the sustainable handling of our gongs.
We source our gongs from India or our Chinese production site, where gongs are forged in a centuries-old tradition from a bronze alloy made with the pure metals copper and tin. The individual gong sizes are distinguished by diameter and vary in weight between 0.5 kg and 35 kg.
Since every gong is a unique forged piece, certain deviations from the parameters we define (diameter, weight) are possible. In addition, every gong has individual features that result from the production process. These include, for example, light scratches, discoloration or small inclusions of charcoal. However, these features have no effect on the sound character of the gong, which undergoes several quality checks before sale.
Due to the nature of bronze, the gong can react with its environment, especially in humid conditions, and (partially) tarnish. This is a natural process and also occurs with regular use with mallets and when it is touched with hands and fingers, if the gong or the mallet used to play it is not cleaned regularly. However, any patina that may form on the metal has no effect whatsoever on the sound of the gong. The gong should only be played with suitable mallets so that its material and sound quality are preserved.
Each of our gongs undergoes several quality controls to rule out defects in material and workmanship and to guarantee the appropriate sound quality. Once it has passed inspection, our Hess Sound quality seal is always placed on the inside of the gong, indicating its quality level (“Premium” or “Classic”). Each package carries an EAN code. For shipping, we pack our gongs with the materials already used for import and in recycled cardboard boxes.
The gong should be struck mindfully and not too loudly, as its volume can be perceived as unpleasant if the ear is not at a sufficient distance. The gong can be played by people of all ages. However, due to its volume, its weight and its metal nature, children should only play it under adult supervision until they have learned to handle it safely. Always make sure that the gong is positioned securely in a suitable stand, as some pieces are naturally quite heavy. In addition, especially with children, pay attention to how hard the gong is struck and/or to the distance from the instrument, as the instrument can produce high sound pressure that may strain the hearing.
Beyond their actual intended use as instruments for relaxation, meditation, music or therapy, gongs may also be used for decorative purposes.
If the gong tips over or falls to the floor with or out of its stand, it may break or crack due to its inherent material tension. If this happens, you can contact us to find out how to handle the instrument afterwards so that it may remain playable. If the gong is damaged beyond repair, it can be sent back to Hess Sound GmbH & Co. KG, and we will take care of its disposal.
Gong stands
These product safety notes are intended to support the sustainable handling of our gong stands.
Our gong stands are handcrafted from ecologically certified, oiled beech hardwood. The individual sizes of the gong stands are distinguished by height (58–157 cm) and width (58–148 cm) and vary in weight between 2 kg and 13.5 kg.
Since every gong stand is a handcrafted, unique piece, slight deviations from our website or catalog photos are possible in visual properties (wood shade) or in the parameters we define (diameter, weight).
Every gong stand undergoes a quality control with us to rule out defects in material and workmanship. The packaging carries an EAN code. For shipping, we pack our gong stands with potato starch packing peanuts and in recycled cardboard boxes.
Ideally, two people should assemble the gong stand, which is delivered in three parts, so that the elements can be fitted together safely. No tools are required. Before hanging a gong in the gong stand, check once more that the holding hooks are firmly seated. The gong stand should only be used for hanging gongs and should always stand and be stored in a dry place so that the material retains its strength.
If the gong stand becomes damaged, you are welcome to contact us about any parts that may need replacing. After the screwed-in metal hooks have been removed, the gong stand can easily be disposed of as waste wood.